Reviewed by - Michelle P.
Review Given By: Michelle P.
Date:
I can't say enough great things about Quackers. My basement had issues due to hydrostatic pressure. Water always came from the center and all four sides. My basement was barely usable to do laundry. I needed a company that knew how to work with a radon system since I have one. I also needed a company that knew how to work with support beams in which I have 12. I had several different companies and individuals come out and give me estimates,but they were either overpriced, unprofessional, didn't show up or simply told me they couldn't do the work due to the 12 steel beams supporting the walls. When I called Quackers, I spoke with Heather and she was very professional and more than happy to help. Jason came to my house and was very professional and listened to all of my concerns. He thoroughly explained how and what they would do if I hired them. I was very comfortable with our conversation. I received a great estimate by the next morning in which I happily accepted, after a year of trying to find the right company. I called Heather and she agreed to meet me at my house to sign. This was a big job and they said they'd start on Monday and finish on Friday and it went just as planned. The job included perimeter drain tiles system, sump pit, waterproof panels on corners tied into drain system, remove and reinstall support beams to the footing with new adjustable top brackets. The fan to my radon system went out in between the time of the estimate and the time of their arrival and so they installed a new one for me. Also the ventilation pipe going under my house for the radon system was filled with mud and water and not properly installed and therefore not properly functioning. They also installed that properly for me. The crew that came to my house everyday was prompt, professional, polite and they kept me updated every step of the way. From start to finish this was such a comfortable, trusting and quality experience for me. My basement is dry and all of the work looks great. I highly recommend Quackers and I will continue to use them for any of my future jobs. I'm so thankful to Heather and Jason for getting it all started and to Travis, Ted, Rob, Chase and Chase for doing such a great job.
