Reviewed by - David Cowell
Review Given By: David Cowell
Date:
Our basement flooded for at least the 10th time since my wife and I had lived there. It was awful. It resulted in assistance from ServPro as well as remediation for mold. However, before remediation was performed, ServPro handed me a business card for Parks Waterproofing. Jody Parks (owner) came less than a week later for a site inspection of our home, our basement, and the topography of our property. He explained the concept of waterproofing as water diversion. He took several days to meticulously put a comprehensive waterproofing plan together for us. Upon submitting the plan, he stated, Your home, including your basement, will NOT flood again if you follow this plan. We hired him. We trusted him. He even assisted my wife with her concerns about some herb gardens and elderberry trees which she hoped he would be able to assist her with hopefully saving during the process. And he and his crew did just that. Over the past several months we have had several hard rains in Lenoir and our basement has been without even a drop of water. But the past 24 hours, when Lenoir received almost four inches of rain, much of it in torrents over a few hours, our home and our basement have not had even a drop of water. My wife and I can never thank Parks Waterproofing, Jody, Amber, and their highly professional crew members enough. I cannot sing their praises adequately. I would recommend Jody without hesitation. He was fair, patient, he listened to our concerns, he took his time in developing a water diversion plan specifically for our home, and his price was beyond just reasonable. Basically, they saved our home.
